2021 has been a busy year in a variety of ways, so you’re forgiven if you haven’t heard about an important new piece of legislation called the “Funding Affordable Internet with Reliable (or FAIR) Contributions

As a military brat, I grew up speaking acronyms. When my dad got TDY (Temporary Duty) orders, he was going on a brief solo trip, but if he got PCS (Permanent Change of Station) orders,

It happens all the time. An enterprise buyer wants something. The service provider does not offer that “something”. What ensues varies by company, but generally involves a dance between sales, engineering, product and operations to

The difference between love and hate in the relationship that exists between sales organizations and the CRM tools designed to empower them comes down to planning, communications and implementation. CRMs like Salesforce, Sugar and ZoHo